Information we may receive
We may receive information that you voluntarily provide when you call, text, use our website contact form, request services, become a client or make a payment. This may include your name, contact information, property address, service preferences and information reasonably necessary to perform requested services.
How we use information
We use information to respond to inquiries, schedule and perform services, prepare reports, communicate about your property, process billing and payments, maintain business records and comply with legal obligations. We do not sell personal information.
Client reports, photos and third-party services
Client reports and property photos may be delivered through HWIT or another authorized client platform. Invoices are delivered through Zoho Books and Zoho Invoice. Credit-card and ACH transactions are processed through Zoho and Stripe, and clients may also choose to pay through Venmo. These companies process payment and account information under their own privacy policies. Gator Property Watch does not receive or store complete credit-card or bank-account details. Our Website contact-form submissions are transmitted by FormSubmit to the appropriate Gator Property Watch email inbox. Our website may also create routine technical logs, such as browser, device or network information, for security and reliable operation.
Sharing and retention
We may share information with service providers that help us operate the business, with independent contractors you ask us to coordinate, or when required by law. We retain information only as reasonably necessary for services, business records, safety and legal compliance.
Your choices and contact
You may ask us to update or delete information, subject to records we must retain for legitimate business or legal purposes. Contact us at sales@gatorpropertywatch.com or 941-844-2867.